We’d love to hear your story – how did you get started in the logistics world, and what motivated you to stay?
I began my career in the logistics industry in 2003, quite by chance, leaving the world of precious stones, which was connected to my previous studies in gemology, for an opportunity within the family business.
I was immediately attracted by the dynamic nature of an industry that connects people, companies, and markets all over the world. From the very beginning, I appreciated the variety of daily challenges and the need to find quick and effective solutions.
What still motivates me today is the opportunity to make a real contribution to our clients’ success, building trusted relationships and partnerships, and embracing new opportunities for professional growth every day.
So far, I have to say that it has been an incredible journey, and I’m proud to represent the fourth generation of the company.
What do you think is the most exciting trend currently shaping the logistics industry?
I believe that digitalization and the use of artificial intelligence are among the most significant trends currently shaping the logistics industry.
Customers increasingly expect greater visibility, faster access to information, and more efficient processes. Companies that successfully integrate technology, automation, and human expertise will be the ones best equipped to meet the challenges of the future global marketplace.
Service diversification is also something we need to continue focusing on.
What does innovation mean to you in the context of logistics, and how do you foster it in your organization?
To me, innovation means continuous improvement. It is not only about adopting new technologies, but also about rethinking processes and ways of working in order to deliver better service to customers.
At Cermesoni International, we encourage listening to market needs, sharing ideas, and investing in continuous staff development so that innovation becomes an integral part of our corporate culture and growth.
We strongly believe in the value of human capital.
What unique strengths do you believe women bring to the logistics field, and how have you seen these strengths play out in your work environment?
I believe that women bring valuable strengths to the logistics industry, including strong interpersonal skills, attention to detail, empathy, and a natural aptitude for problem-solving.
Throughout my career, I have seen many talented professionals make a significant contribution to business growth through their ability to build solid relationships and manage complex situations with balance, determination, and professionalism.
What advice would you give to young women considering a career in logistics, especially those who may feel intimidated by its traditionally male presence?
My advice would be to trust in your abilities and not be influenced by stereotypes. Logistics offers great opportunities for both professional and personal growth.
Knowledge, passion, and determination are far more important than gender. Today, the industry is evolving rapidly and increasingly values diverse skills, perspectives, and ways of thinking.
What’s one thing you enjoy most about being a member of this community?
What I appreciate most is the opportunity to connect with professionals from all over the world.
Being part of an international network allows us to share knowledge, exchange ideas about industry challenges, and build partnerships based on mutual trust.
It also creates wonderful friendships and provides the opportunity to share truly special moments together.
Can you share a specific example of a collaboration or connection within the network that led to a successful project or partnership?
Over the years, we have developed several successful collaborations thanks to our network partners.
In particular, we have had the opportunity to support clients with complex international logistics requirements by coordinating with reliable local members across different markets.
This has enabled us to expand our global presence while delivering efficient solutions and maintaining the high standards of service our customers expect.
What’s one thing your colleagues would be surprised to learn about you?
Many colleagues would probably be surprised to learn that, despite working in a fast-paced and demanding industry, I truly value taking time to slow down and focus on my personal interests and well-being. I enjoy disconnecting from work over the weekends to recharge and maintain a healthy work-life balance. I believe that achieving this balance is essential for sustaining energy, motivation, and a positive outlook, both professionally and personally.
Thank you, Chiara, for sharing your journey, insights, and perspective with us.
